REFUND POLICY
Thank you for shopping with PSHOPPERFIA.
1. Refund & Return Eligibility
Customers may request a refund or return only if:
– Wrong item received
– Product received is damaged or defective
– Missing item in the order
2. Return Request
Customers must contact us within 3 days of receiving the order together with clear photo or video proof.
3. Item Condition
Returned items must be:
– Unused
– In original packaging
– In original condition
4. Non-Refundable Items
We do not accept refunds or returns for:
– Change of mind
– Incorrect selection by customer
– Used or damaged items caused by customer
5. Refund Processing
Once approved, refunds will be processed within 7–14 working days depending on the payment provider or bank processing time.
6. Contact Us
For refund or return requests, please contact us through the contact information provided on our website.