TERMS & CONDITIONS
Welcome to PSHOPPERFIA. By accessing and using this website, you agree to comply with the following Terms & Conditions.
1. General
By placing an order with us, you confirm that you are at least 18 years old or have permission from a parent or guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Services
All products displayed on our website are subject to availability. We strive to ensure that all product descriptions, images, and prices are accurate, but slight variations may occur.
We reserve the right to refuse or cancel any order if necessary.
3. Pricing & Payment
All prices listed on this website are in Malaysian Ringgit (MYR).
We accept secure online payments through trusted payment gateways. Orders will only be processed once payment has been successfully received.
4. Shipping Policy
Orders are processed within 1–3 working days after payment confirmation.
Delivery times may vary depending on courier services and customer location. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Customers are responsible for ensuring that shipping details provided are accurate and complete.
5. Refund & Return Policy
We only accept returns or refunds for:
– Wrong item received
– Defective or damaged products
– Missing items in the order
Customers must contact us within 3 days of receiving the order together with proof (photo/video).
Items must be unused and in original packaging to qualify for return or refund.
Refunds (if approved) will be processed within 7–14 working days.
6. Cancellation Policy
Orders cannot be cancelled once they have been processed or shipped.
7. Privacy
Customer information collected on this website will only be used for order processing, customer support, and service improvements. We do not sell or share customer data with third parties without consent.
8. Limitation of Liability
PSHOPPERFIA shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of this website or products purchased.
9. Contact Information
For any questions regarding these Terms & Conditions, customers may contact us through the contact details provided on the website.